Terms & Conditions
Glow by Felice – Terms & Conditions
Effective Date: 8/24/2025
Welcome to Glow by Felice. These Terms & Conditions (“Terms”) govern your use of our website [www.glowbyfelice.org (http://www.glowbyfelice.org/)] (the “Site”), your purchases, and any services we provide. By accessing or using our Site, you agree to these Terms.
1. Use of Our Website
You must be at least 18 years old to make a purchase.
You agree not to use the Site for any unlawful purpose or to attempt to interfere with its security or functionality.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products & Orders
All candles and related products are handmade; slight variations in color, scent, or appearance are normal.
Prices are listed in U.S. dollars and may change at any time without notice.
Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order at our discretion.
3. Payment
We accept payments through secure third-party processors (such as PayPal, Stripe, or credit card).
You agree to provide accurate payment details and authorize us to charge your payment method for the total purchase amount, including taxes and shipping.
4. Shipping & Delivery
Orders are processed within [X business days]. Shipping times may vary based on location and carrier.
We are not responsible for delays, lost, or stolen packages once items are shipped.
Customers are responsible for providing accurate shipping information.
5. Returns & Refunds
Due to the nature of our products, all sales are final.
We only accept returns or issue replacements in cases of damage or incorrect items.
Customers must notify us within 7 days of delivery with proof of damage for eligibility.
6. Intellectual Property
All content on this Site, including logos, images, text, and product designs, is the property of Glow by Felice.
You may not copy, distribute, or use our content for commercial purposes without prior written permission.
7. Limitation of Liability
Glow by Felice is not liable for any damages, injuries, or losses arising from the use of our products or website.
Candles should always be burned safely and responsibly according to included instructions.
8. Changes to Terms
We may update these Terms from time to time. The updated version will be posted here with a revised “Effective Date.”
9. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.
10. Contact Us
If you have any questions about these Terms, please contact us at:
Glow by Felice
Email: mailto:falewis@glowbyfelice.com
Phone: 708-317-9358